OK. So I'm trying to log in to the St. Paul Library website so I can renew the DVDs I got from there that I haven't watched (Day For Night and Bride of Frankenstein, for the record). I got my library card from the place about a week ago. It asks me for a PIN number. I thought I know it. Apparently I don't. I go through the whole "I forgot my PIN number!!" process, submit my name and card number in order to get an email, read that email and click on the link to change the PIN number, complete that step, and get a confirmation message that indeed, everything is well.
I try to log in again, this time armed with the knowledge of the ever-so-essential PIN number, which will unlock the code and bring forth a multitude of treasures and delights.
It gives me the same message, that the information provided is invalid. I reset my password again, get the same message. Something is obviously wrong.
It can't be the library code number, since it's on a friggin' card right in front of me and I have entered it in about 72 times (thus reducing the likelihood that I accidentally entered in the wrong number every single time to a very slim margin). And it can't be the PIN number, because it asks me to reenter the PIN number when I am changing it, and thus the chances of me accidentally entering in the wrong (yet same) number each time--pretty small.
This reduces the problem down to two scenarios--the first one being that the website BLOWS LIKE NO OTHER WEBSITE HAS BLOWN BEFORE and cannot comprehend why anyone would be trying to do something silly like renew checked out items.
The second scenario is that my name is wrong--that I am not who I thought I was, that I have been living out a lie the last 22 years, that I have a different name than what I was led to believe--and that the library somehow knows this, and has chosen to reveal this to me through the guise of a malfunctioning website.
You would think that I'd be leaning towards believing the first scenario, but come on... you can't be that bloody incompetent on accident, can you?
Showing posts with label tags are fun and I should use them more often. Show all posts
Showing posts with label tags are fun and I should use them more often. Show all posts
Thursday, July 23, 2009
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